Samson Sunny
Senior Technical Support Engineer at Pretium Enterprise Services, India
Bengaluru, Karnataka, India
Summary
👤
Senior🎓
Top SchoolSamson Sunny is a Senior Technical Support Engineer based in Bengaluru with 10 years of experience supporting large-scale enterprise infrastructure and customer-facing VoIP solutions. He has progressed through tiered support roles at IBM and Mitel, troubleshooting networks, VMware, edge devices and VOIP hardware for millions of users and large corporate deployments. At Pretium he now combines hands-on incident response with systems maintenance and application support, ensuring uptime and security across servers, storage and networks. His GitHub profile notes experience as a Senior Software Engineer II working on Rakuten Travel’s iOS app, reflecting a cross-disciplinary interest in mobile engineering alongside his infrastructure expertise. Known for translating complex technical incidents into clear remediation steps, he brings both deep operational know-how and an ability to communicate with engineering and non-technical stakeholders. A mechanical engineering graduate, he blends systematic problem-solving with a practical, customer-focused approach to support and reliability.
10 years of coding experience
1 year of employment as a software developer
Bachelor's degree Mechanical Engineering, Bachelor's degree Mechanical Engineering at SRM University (Sri Ramaswamy Memorial University)
Github Skills (23)
stripe10
stripe-payments10
payment10
apple-pay10
google-pay10
storekit9
sdk9
square9
receipt-validation9
swift8
fintech8
in-app-purchase8
ios8
objective-c7
macos7
Programming languages (2)
Github contributions (5)
samsonsunny/samsonsunny.github.io
Jan 2017 - Apr 2022
Contributions:2 PRs, 30 pushes, 2 branches in 5 years 3 months
samsonsunny/todo
Aug 2019 - Jul 2021
It's a todo application - hobby project
Contributions:54 commits, 20 PRs, 43 pushes in 1 year 11 months
nodejstodo-applicationtodo
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