Samuel Currid
Service Desk Analyst at Worcester Polytechnic Institute
Worcester, Massachusetts, United States
Summary
👤
Senior🎓
Top SchoolSamuel Currid is a Service Desk Analyst and Computer Science student at Worcester Polytechnic Institute with eight years of hands-on experience in customer-facing tech support and operations. He combines technical coursework in data science and application development with practical service delivery, troubleshooting, and ticketing expertise gained at WPI and Generation Esports. His background includes tournament coordination, QA of site features, and structured data collection—skills that reflect an eye for operational detail and user-centered product improvement. Comfortable working in fast-paced, customer-first environments, he bridges technical problem solving and clear communication between users and engineering teams. Based in Worcester, MA, Samuel is building toward developer roles informed by real-world support experience and a growing focus on data-driven applications.
8 years of coding experience
Computer Science, Computer Science at Worcester Polytechnic Institute
Github Skills (7)
discord-bot10
discord9
wordpress5
rewrite2
water2
bot-framework1
typescript1
Programming languages (3)
Github contributions (5)
wpiesports/wpiesports.github.io
Mar 2022 - Mar 2025
Static site for WPI Esports generated with Hugo
Contributions:2 PRs, 119 pushes, 2 branches in 3 years
hugostatic-sitewpiesportshugo-theme
SamuelCurrid/Gompei-Bot
Feb 2020 - Sep 2021
Community driven bot for the WPI Discord Server
Contributions:2 releases, 306 commits, 20 PRs in 1 year 7 months
discordbotdiscord-botdiscord-serverpython3
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