Summary
Samuel Dowd is a customer-focused Senior Product Manager with 11+ years designing and launching data-driven SaaS and EdTech products that simplify complex systems and boost user outcomes. He has a proven track record of driving measurable impact—cutting support volume 60% through dashboard consolidation, tripling SaaS conversions by reimagining onboarding, and increasing educator engagement while reducing support calls. Comfortable spanning strategy to execution, Samuel routinely aligns executives, engineers, and customers to deliver enterprise migrations (OIDC across 50+ apps), analytics platforms, and eCommerce consolidations. His background in educational technology and management (Harvard, Framingham State) gives him a unique empathy for learners and practitioners, which he pairs with rigorous A/B testing and BI-informed roadmapping. Known for turning legacy complexity into unified experiences, he excels at rapid discovery, stakeholder orchestration, and launching products that scale.
11 years of coding experience
7 years of employment as a software developer
Masters of Education Educational Technology, Masters of Education Educational Technology at Framingham State University
High School Diploma General Studies, High School Diploma General Studies at Holliston High School
Bachelor of Arts Communication and Media Studies, Bachelor of Arts Communication and Media Studies at Sacred Heart University
Master of Liberal Arts General Management, Master of Liberal Arts General Management at Harvard University Extension School
English, French, Spanish