Summary
Samuel Guenette is a senior software engineer in Chicago with nine years of experience building full-stack, production-grade systems that bridge AI, analytics, and customer experience. He currently architects and leads development of multi-channel customer service solutions—including real-time analytics and LLM-integrated chatbots—for enterprise clients like Cricket Wireless. Comfortable across Node.js, .NET, front-end frameworks, and cloud automation, Samuel has repeatedly shipped telemetry-driven features that surface trends from live voice and chat data. An entrepreneur since age 15, he founded and ran consumer and small-business ventures, bringing product-minded leadership to engineering teams. He pairs hands-on coding with small-team management and a knack for turning research prototypes into operational services.
9 years of coding experience
10 years of employment as a software developer
Bachelor’s Degree Computer Software Engineering, Bachelor’s Degree Computer Software Engineering at Iowa State University College of Engineering
High School Grauate (Focus in Technology) Technology, High School Grauate (Focus in Technology) Technology at Lane Tech High School
English