Summary
Samuel Heinz is a Senior Solutions Engineer with a decade of experience helping SaaS companies translate technical complexity into customer value, currently shaping pre-sales and implementation at Airtable in New York. He combines hands-on troubleshooting and integration expertise from roles at Wandera with consultative sales engineering at Iterable, making him comfortable across demos, proofs-of-concept, and post-sale enablement. A UC Berkeley alum who retrained in web development, he pairs product empathy and documentation skills with practical scripting and diagnostics to accelerate deployments for mid-market and enterprise customers. Colleagues rely on him to bridge product, engineering, and customer success teams, and he brings an unusual mix of technical support roots and polished pre-sales storytelling to drive adoption.
10 years of coding experience
4 years of employment as a software developer
Bachelor of Arts (B.A.), Political Science, Bachelor of Arts (B.A.), Political Science at University of California, Berkeley