Summary
Samuel Newby is a Client Success Manager with eight years' experience in commercial operations and account leadership, most recently at DHL Supply Chain where he progressed from Business Development Support to Client Success. He combines a business management and economics background with hands-on commercial roles at SKY PET PRODUCTS and early hospitality leadership, giving him a pragmatic, customer-focused approach to problem solving. Known for energy, resilience and team leadership—evidenced by school captaincies and a Duke of Edinburgh Gold Award—he consistently drives cross-functional collaboration and service improvements. Samuel pairs strong interpersonal skills with a quick aptitude for new skills, from top-level percussion qualifications to experimenting with a personal programming language project on GitHub. Based in Rugby, England, he thrives in roles that bridge client outcomes and operational delivery, bringing both strategic thinking and day-to-day execution.
8 years of coding experience
3 years of employment as a software developer
Business Management Economics, Business Management Economics at Nottingham Trent University