Summary
Samuel Shih is a Senior Engineering Manager with 11 years of experience building platform and product engineering teams across high-growth tech companies. Currently leading Core Services in Platform Engineering at Scale AI, he previously managed Messaging and Automation at Braze, focusing on data ingestion and orchestration that directly improved customer outcomes. His hands-on background includes building client tooling and the first CRM platform at Opendoor and early-stage product engineering at Caviar/Square, giving him a strong blend of product intuition and infrastructure expertise. Comfortable shipping end-to-end systems, he excels at turning complex data flows into reliable, scalable services and coaching teams to do the same. Based in San Francisco and open to opportunities in NYC, he brings both startup agility and larger-scale operational rigor. A practical systems thinker, he often bridges product and platform gaps that others miss, such as embedding operator-focused tooling into customer-facing workflows.
11 years of coding experience
7 years of employment as a software developer
Bachelor’s Degree Computer Science, Bachelor’s Degree Computer Science at Swarthmore College
University of Pennsylvania
Chinese, English