Summary
Sandy F is a QA Engineer with a decade of experience in customer-facing tech roles and hands-on development, currently advancing quality at WP Media after progressing from Technical Support to Tier 2 and now QA. Based in Quito, Ecuador, she has a strong background in building productivity tools—authoring a Chrome extension (CS-HELPER) for Hostinger support—that automated workflows and improved team efficiency. Her career blends systems engineering education with frontline support leadership (Shift Leader at Hostinger) and practical developer experience at small firms, giving her a user-centered approach to testing and automation. Comfortable across support, tooling, and QA, she translates real-world customer issues into reproducible tests and process improvements. Colleagues rely on her for pragmatic automation that reduces toil while improving product reliability. Her trajectory shows consistent internal advancement and a knack for creating tools that scale support operations.
10 years of coding experience
7 years of employment as a software developer
Engineering, Systems engineer, Engineering, Systems engineer at IUP Santiago Mariño