Sandy Mcfadden
Senior Technical Support Engineer at n8n
Town of Kentville, Nova Scotia, Canada
Summary
🤩
Rockstar🎓
Top SchoolSandy Mcfadden is a Senior Technical Support Engineer with 11 years of experience blending front-end engineering and customer-facing support at scale. Based in Nova Scotia, Sandy spent a decade at Automattic driving product launches, UX refinements, and cross-team integrations for well-known projects like Simplenote and WordPress.com’s desktop app, contributing UI improvements and accessibility/security-focused features. They pair hands-on React/Electron work—such as implementing encryption, client-side search, resumable media downloads, and CSS-variable theming—with operational leadership in support workflows and Zendesk triage automation. Comfortable moving between code and customer impact, Sandy has a track record of turning prototypes into products and meeting strict compliance deadlines (e.g., app-store account deletion). Actively seeking new technical support or software engineering roles, they bring a pragmatic mix of engineering depth, product empathy, and process improvement.
11 years of coding experience
19 years of employment as a software developer
Degree, Electronics Engineering Technician, Degree, Electronics Engineering Technician at Nova Scotia Community College - NSCCBachelor of Computer Science, Computer Science, Bachelor of Computer Science, Computer Science at Acadia University
Github Skills (17)
javascript10
electron10
css10
typescript10
user-interface10
ui-design10
interface-design10
uid10
front-end-development10
typescript-types10
typescripts10
react10
html9
nodejs8
ux-design8
Programming languages (8)
Github contributions (5)
Automattic/simplenote-electron
Jan 2021 - Oct 2021
Simplenote for Web, Windows, and Linux
Role in this project:
Front-end Developer
Front-end DeveloperContributions:1 release, 136 reviews, 159 commits in 8 months
Contributions summary:Sandy primarily contributed to the Simplenote-Electron application's user interface, implementing new features and updating existing components. Their work included adding a checklist icon to the note toolbar, introducing a "new note" icon, and updating the editing tags UI. Furthermore, they refactored the tag list/input components for better tag management and improved the overall visual presentation, including styling of the search UI. They also worked on updating the UI to use CSS variables.
reactwindowselectronlinuxwindows-web
Automattic/wp-calypso
Jun 2021 - Aug 2021
The JavaScript and API powered WordPress.com
Role in this project:Front-end Developer
Front-end DeveloperContributions:33 reviews, 13 commits, 17 PRs in 2 months
Contributions summary:Sandy primarily contributed to the WordPress.com desktop application's user interface and user experience. They implemented new navigation icons, fixed display issues on Linux, and added instructions for password setup when users attempt to log in with email links. The user also addressed issues related to social logins and modified the application's title bar functionality, including the implementation of double-click to maximize/unmaximize. Their contributions focused on enhancing the desktop app's appearance and usability.
apireactwordpressjavascriptes6
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