Sanjog Sigdel

Information Technology Service Desk

Sydney, New South Wales, Australia
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Summary

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Senior
🎓
Top School
Sanjog Sigdel is an IT support professional with a decade of hands-on experience delivering service desk and IT support across enterprise environments, currently serving at Landis+Gyr in Sydney. He combines strong customer-service instincts with technical proficiency in Active Directory, Office 365, Azure API access, SharePoint, remote support, and ticketing systems to streamline onboarding, offboarding, and device/service deployments. His background includes managing Atlassian users, POS and videoconferencing hardware, supplier data validation, and authoring knowledge-base documentation to meet SLA and KPI targets. Trained with a Master’s in Information Systems and a bachelor’s in Computer Engineering, he brings both formal systems understanding and practical troubleshooting discipline. Colleagues note his appetite for learning—he relocated from Nepal and continues to expand his skills while focusing on reliable, documented processes that reduce repeat incidents.
code10 years of coding experience
bookBachelor's degree Computer Engineering, Bachelor's degree Computer Engineering at Pokhara Vishwavidalaya
bookMaster's degree Information systems, Master's degree Information systems at University of Southern Queensland
languagesEnglish
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Stackoverflow

Stats
538reputation
72kreached
0answers
27questions
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Github Skills (82)

linux10
cross-platform10
letter10
linux-mint10
cli-app10
manjaro10
editor9
visual-studio9
accelerometer9
microsoft9
visual-studio-code9
electron9
vscode-extension9
typescript9
vscode9

Programming languages (7)

TypeScriptJavaShellPHPHTMLJupyter NotebookPython

Github contributions (5)

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sigdelsanjog/KUSIMS

Jan 2019 - Apr 2022

Kathmandu University Student Information Management System
Contributions:2 reviews, 16 commits, 21 PRs in 3 years 3 months
management-systeminformation-managementinformation-management-systemstudent-information
Contributions:4 PRs, 7 pushes, 1 branch in 7 years 2 months
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Sanjog Sigdel - Information Technology Service Desk