Sanjog Sigdel is an IT support professional with a decade of hands-on experience delivering service desk and IT support across enterprise environments, currently serving at Landis+Gyr in Sydney. He combines strong customer-service instincts with technical proficiency in Active Directory, Office 365, Azure API access, SharePoint, remote support, and ticketing systems to streamline onboarding, offboarding, and device/service deployments. His background includes managing Atlassian users, POS and videoconferencing hardware, supplier data validation, and authoring knowledge-base documentation to meet SLA and KPI targets. Trained with a Master’s in Information Systems and a bachelor’s in Computer Engineering, he brings both formal systems understanding and practical troubleshooting discipline. Colleagues note his appetite for learning—he relocated from Nepal and continues to expand his skills while focusing on reliable, documented processes that reduce repeat incidents.
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