Summary
Santtosh Jha is a results-driven freelance consultant with 9 years of experience designing operational systems and building teams that turn training programs into measurable placements. Based in New Delhi, he has specialized recently in setting up inside sales functions, documentation tracking, and KPI frameworks for government-aligned skilling initiatives (PMKK & PMKVY). He combines process design aligned to regulatory standards with hands-on implementation of SOPs, CAC, TAT and SLA metrics to ensure auditability and continuous improvement. Comfortable leading small teams, he translated an early ambition for global impact into repeatable, local-scale outcomes that improve candidate placement rates. Known for a creative, history-minded approach to technology ("Coders Don't Code, They Create History in Bits and Bytes"), he brings both operational rigor and a maker’s mindset to client engagements.
8 years of coding experience