Network Performance And User Experience Strategy And Analytics Lead
Mississauga, Ontario, Canada
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Summary
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Senior
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Top School
Sara Lakani is a telecom-focused network performance and user experience leader with 11 years of experience translating large-scale 4G/5G and IoT performance data into actionable business decisions. Currently leading Network Performance and User Experience Strategy & Analytics at TELUS, she links crowdsourced KPIs to customer outcomes and drives cross-functional investigations that trace degradations to root causes. Her background as a technical architect and PhD researcher gives her deep hands-on expertise in RAN/core technologies, NFV/containerization, SmartNIC acceleration, and system-level modeling and optimization. She combines data storytelling and executive-ready insights with practical engineering skills—having implemented CI/CD automation, Splunk KPI dashboards, NFV deployments, and Python tools to streamline operations. Notably, she blends academic rigor in OFDMA/resource-allocation and convex optimization with pragmatic network design and capacity planning to improve real user experience.
11 years of coding experience
11 years of employment as a software developer
Doctor of Philosophy (PhD) Electrical and Computer Engineering, Doctor of Philosophy (PhD) Electrical and Computer Engineering at École de technologie supérieure
Master of Science - MS Computer Engineering, Master of Science - MS Computer Engineering at Islamic Azad University, Science And Research Branch
Contributions:14 commits, 13 pushes, 1 comment in 5 years 4 months
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Sara Lakani - Network Performance And User Experience Strategy And Analytics Lead