Summary
Sarah Day is a Technical Writing Manager with 11 years of experience building clear, usable documentation and content strategy for cloud and developer-focused products, currently leading docs at LaunchDarkly. She combines deep expertise in API, security, and UI copy with information architecture and release-driven content planning honed at Pivotal and other SaaS companies. Known for creating scalable documentation processes, content component libraries, and intern/mentorship programs, she bridges design, engineering, and product to influence both language and UX. Beyond corporate roles she trains and coordinates large volunteer teams for Burning Man’s Box Office, applying conflict resolution, fraud detection, and operational training in high-pressure environments. Based in Seattle, she brings a pragmatic focus on internationalization, usability, and measurable documentation outcomes.
11 years of coding experience
4 years of employment as a software developer
The Athenian School
Technical Writing, Technical Writing at University of California, Riverside
Degree: Bachelor of Arts, English Literature, Degree: Bachelor of Arts, English Literature at College of Creative Studies, UC Santa Barbara
French, English