Sarah Frank is a Software Quality Analyst with 9 years of experience combining customer-facing support expertise and rigorous quality monitoring in the computer software industry. Based in Homestead, Florida, she currently ensures product reliability at Assembly Software by applying strong troubleshooting skills and SaaS-focused testing practices. Her background in technical and customer support gives her a pragmatic approach to reproducing and resolving issues while advocating for better user experiences. Holding a BS in Information Systems Technology with a Cybersecurity concentration, she brings an extra layer of security-minded thinking to QA processes. Sarah’s blend of hands-on support, systems knowledge, and monitoring discipline helps cross-functional teams ship more resilient software. Peers describe her as a detail-oriented problem solver who bridges technical depth with clear customer empathy.
9 years of coding experience
Associate of Arts - AA, Health Services Administration, Associate of Arts - AA, Health Services Administration at Keiser University
Bachelor of Science - BS, Information Systems Technology - Cybersecurity Concentration, Bachelor of Science - BS, Information Systems Technology - Cybersecurity Concentration at Miami Dade College
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Sarah Frank - Software Quality Analyst at Assembly Software