Sarah Weller
Technical Writer IV (eCommerce Division WHMCS) at WebPros
City of Schenectady, New York, United States
Summary
👤
Senior🎓
Top SchoolSarah Weller is a seasoned technical writer with 11+ years delivering customer-facing documentation, UX copy, and docs-as-code workflows for SaaS eCommerce platforms like WHMCS. She manages content operations end-to-end—repository and release coordination across GitLab/GitHub/Bitbucket, Figma copy reviews, and multi-team Agile publishing—while driving site-wide improvements and documentation standards. A linguistics and cognitive-science enthusiast, she blends empathy-driven UX advocacy with a fascination for generative AI to speed and elevate documentation quality. Her background in technical theatre and grant/scientific editing gives her a knack for clear storytelling, persuasive grant-level prose, and polished presentation design. Based in Schenectady, she consults for researchers on writing, web tools, and responsible AI use, bridging academic rigor with product-focused communication.
11 years of coding experience
1 year of employment as a software developer
Bachelor of Fine Arts - BFA, Technical Theatre/Theatre Design and Technology, Bachelor of Fine Arts - BFA, Technical Theatre/Theatre Design and Technology at Stephen F. Austin State UniversityGraduate Program, Technical Communication (MSTC), Graduate Program, Technical Communication (MSTC) at University of Houston-DowntownAssociate of Arts - AA, English Language and Literature, General, Associate of Arts - AA, English Language and Literature, General at Lee College
English
Github Skills (10)
portal10
cpanel7
object-model6
whm6
http-request5
api5
request-response5
javascript4
nodejs4
documentation1
Github contributions (5)
sarahkiniry/developer-docs
Sep 2020 - May 2021
Developer documentation portal content
Contributions:4 PRs, 7 pushes, 7 branches in 8 months
developer-documentationportal
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