Saranjeet Kaur is a Technical Operations Manager based in London with 7–10 years’ experience bridging technology and customer success across SaaS, cloud, and B2B platforms. She excels at translating complex technical requirements into adoption and retention strategies, having led enterprise cloud migrations, CRM automations, and a hospital-wide deployment of wearable communications. Known for reducing manual workload through Salesforce and integration automations (70% reduction at Stryker), she combines technical advisory, project leadership, and data-driven customer reviews to drive renewals and growth. Her background spans hands-on troubleshooting and scripting, product collaboration, and cross-functional stakeholder management at Atlassian, Sprinklr, and Kaseya. An MBA-trained practitioner and 2023 SSI International Fellow with involvement in research software engineering and community building (co-founder of rse-asia), she brings both technical depth and proactive customer partnership to complex post-sales programs.
7 years of coding experience
5 years of employment as a software developer
Bachelor of Technology - BTech Electrical and Electronics Engineering, Bachelor of Technology - BTech Electrical and Electronics Engineering at Biju Patnaik University of Technology, Odisha
Physics chemistry and maths, Physics chemistry and maths at sdsm school for excellence
Master of Business Administration - MBA Marketing, Master of Business Administration - MBA Marketing at Liverpool Business School
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