Sarosh Farhan is a data-driven Customer Success Analyst and AI/ML specialist based in Dublin with a decade of cross-functional experience spanning production AI, QA automation, and UX. He holds an MSc in Data and Computational Science from UCD and has delivered real-time fraud and network-level threat detection that improved SLA compliance and reduced threat exposure by 30%. Comfortable moving between hands-on engineering and customer-facing roles, he has built automated test frameworks, API-first validation pipelines, and real-time dashboards that cut CI times and improved operational decision-making. Early UX and frontend experience informs his pragmatic approach to product-quality and user-centered solutions across complex enterprise systems. He’s proven at coordinating global teams and translating telemetry into prioritized actions, with a knack for turning noisy data streams into high-priority, actionable cases. Currently focused on applying agentic AI and data science skills to operationalize detection and response in production environments.
10 years of coding experience
5 years of employment as a software developer
Kendriya Vidyalaya Sangathan
Master of Science - MS Data and Computational Science, Master of Science - MS Data and Computational Science at University College Dublin
Bachelor of Engineering (B.E.) Computer Science, Bachelor of Engineering (B.E.) Computer Science at Government College of Engineering Aurangabad
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