Sarto Jama
Technical Community Manager at GitHub
Atlanta, Georgia, United States
Summary
🤩
Rockstar🎓
Top SchoolSarto Jama is a Technical Community Manager with a decade of experience building human-centered developer communities and translating community insights into product improvements. Based in Atlanta, he currently leads engagement, recognition programs, and feedback pipelines for GitHub's API, Webhooks, and Accessibility communities, turning forum interactions into prioritized engineering and product actions. His background combines hands-on technical support, documentation, and QA—helping him bridge contributors, support teams, and engineers with clear bug reports, onboarding flows, and content strategies. Previously at Mozilla, Knack, and other startups he matured volunteer programs, authored technical documentation, and led live community calls that boosted contributor health and retention. Comfortable with APIs, HTML/CSS/JS, Git, and CLI troubleshooting, he brings pragmatic technical fluency to community programs and metrics-driven growth. He’s known for designing scalable recognition systems (leaderboards, badges, top-contributor programs) that surface and sustain high-value community participation.
10 years of coding experience
4 years of employment as a software developer
Full Stack Web Development Certification, Full Stack Web Development Certification at freeCodeCampAssociate of Arts (A.A.) Mathematics, Associate of Arts (A.A.) Mathematics at Georgia State University Perimeter College
English
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (56)
staging10
marketing-tools10
community-management10
github-enterprise10
walkthrough10
github-issues10
github10
devrel10
github-codespaces10
release-management10
elections10
mhealth10
github-packages10
grav-plugin10
grav10
Programming languages (6)
Github contributions (5)
ghostinhershell/ghostinhershell
Jul 2022 - Feb 2023
Contributions:4 commits, 3 pushes, 1 branch in 6 months
ghostinhershell/RisingRedLotus-TributePage
Jul 2016 - Nov 2023
Contributions:4 pushes, 1 branch in 7 years 4 months
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