Summary
Satvir Kaur is a Technical Support Specialist with eight years of experience bridging customer-facing support and data-driven problem solving, currently applying those skills at Auvik Networks in Woodstock, Ontario. A Big Data Solution Architecture graduate (Conestoga College, GPA 3.9) with hands-on data analytics and visualization expertise, she has explored anomaly detection using unsupervised ML models like autoencoders and LSTMs during research work at eSentire. Comfortable with Python data stacks (Pandas, scikit-learn, Keras) and Tableau for telling the story behind messy data, she translates technical findings into actionable insights and well-documented research. Her background in mobile development, electronics engineering, and technical training gives her a rare blend of applied engineering, pedagogy, and presentation skills. Known for mentoring and clear communication, she pairs analytical rigor with a practical support mindset to help teams and customers get value from data.
8 years of coding experience
Graduate Certificate, Information Technology, Current GPA 3.9, Graduate Certificate, Information Technology, Current GPA 3.9 at Conestoga College
IK Gujral Punjab Technical University
English, Punjabi, Hindi