Sayed Faysal
Technical Support Engineer 3 at Datadog
Sydney, New South Wales, Australia
Summary
🤩
Rockstar🎓
Top SchoolSayed Faysal is a Technical Support Engineer at Datadog with a focused track record in enterprise technical support, networking, and desktop/software troubleshooting across IT and retail environments. Over several roles at Datadog and Corum Group Australia he progressed from solutions engineering to senior-level support, bringing hands-on experience with Cisco networking, web/mobile app development, and customer-facing incident resolution. Based in Sydney, he pairs a Bachelor's in Information Technology with practical experience in both technical support and web development, which helps him bridge product and operational perspectives. He has moved quickly into higher-responsibility roles within two years at Datadog, showing aptitude for resolving complex observability and infrastructure issues under pressure. Notably, his background includes frontline retail management, giving him strong customer empathy and team coordination skills that complement his technical depth.
2 years of coding experience
4 years of employment as a software developer
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at Western Sydney UniversityProfessional Year program, Professional Year program at Performance Education
English, Bengali, Hindi
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (5)
datadog10
hugo10
documentation10
integrations9
dd9
Programming languages (2)
Github contributions (2)
DataDog/documentation
Sep 2023 - May 2025
The source for Datadog's documentation site.
Contributions:2 PRs, 2 branches in 1 year 8 months
datadoghugowiki
DataDog/integrations-core
Sep 2024 - Feb 2025
Core integrations of the Datadog Agent
Contributions:3 PRs, 4 branches, 2 comments in 4 months
datadogdatadog-agentddintegrations
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