Scott Barber
Austin, Texas Metropolitan Area United States
Summary
🤩
Rockstar🎓
Top SchoolScott Barber is a seasoned support and operations leader with 25+ years of experience building scalable, data-driven teams and systems that resolve the toughest customer service and product issues. He has repeatedly scaled support organizations (e.g., growing dbt Labs Support from 3 to 21 team members during a 15x ARR expansion) while maintaining high CSAT and SLA performance and launching strategic enterprise support programs. His background blends hands-on technical troubleshooting, analytics (SQL/Tableau), and process architecture across companies from Apple and Facebook to Google, dbt Labs, and Material Security. Colleagues describe him as a strategic architect and patient coach who relentlessly investigates “minor” anomalies that others overlook, turning them into measurable operational improvements. Based in Austin, he pairs a scientific mindset (BS in Chemistry) with deep experience in incident mitigation, support engineering, and service design. He’s equally comfortable leading cross-functional transformations or digging into technical root causes to teach teams lasting problem-solving skills.
5 years of coding experience
19 years of employment as a software developer
BS, Chemistry, BS, Chemistry at University of Delaware
Github Skills (35)
langsmith10
chatgpt10
python10
code-behind10
evaluation10
langchain10
testing10
data-modeling10
open-source10
typescript10
analytics10
dbt10
llm10
openai10
business-intelligence10
Programming languages (8)
Github contributions (5)
barberscott/dbt-learn-sbarber
Dec 2020 - Jun 2022
My repo for the public dbt learn
Contributions:2 PRs, 2 pushes, 2 branches in 1 year 6 months
dbtdata-analyticssqlmy-repo
barberscott/widgetsinc
Sep 2025 - Sep 2025
Omni Model for Widgets Inc
Contributions:6 PRs, 8 pushes, 10 branches in 1 day
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