Scott Barber
Austin, Texas Metropolitan Area United States
Summary
🤩
Rockstar🎓
Top SchoolScott Barber is a seasoned support and operations leader with 25+ years of experience building scalable, data-driven teams and systems that resolve the toughest customer service and product issues. He has repeatedly scaled support organizations (e.g., growing dbt Labs Support from 3 to 21 team members during a 15x ARR expansion) while maintaining high CSAT and SLA performance and launching strategic enterprise support programs. His background blends hands-on technical troubleshooting, analytics (SQL/Tableau), and process architecture across companies from Apple and Facebook to Google, dbt Labs, and Material Security. Colleagues describe him as a strategic architect and patient coach who relentlessly investigates “minor” anomalies that others overlook, turning them into measurable operational improvements. Based in Austin, he pairs a scientific mindset (BS in Chemistry) with deep experience in incident mitigation, support engineering, and service design. He’s equally comfortable leading cross-functional transformations or digging into technical root causes to teach teams lasting problem-solving skills.
5 years of coding experience
19 years of employment as a software developer
BS, Chemistry, BS, Chemistry at University of Delaware
Github Skills (51)
langsmith10
evaluation10
code-behind10
data-modeling10
testing10
analytics10
dbt10
business-intelligence10
sql10
slack10
elt10
transform10
langchain9
terminology9
dbt-packages9
Programming languages (8)
Github contributions (5)
barberscott/dbt-learn-sbarber
Dec 2020 - Jun 2022
My repo for the public dbt learn
Contributions:2 PRs, 2 pushes, 2 branches in 1 year 6 months
dbtdata-analyticssqlmy-repo
langchain-ai/langsmith-docs
Feb 2024 - Jan 2025
Documentation for langsmith
Contributions:8 reviews, 44 PRs, 111 pushes in 11 months
evaluationlangchainlangsmithtestingtracing
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