Summary
Scott Buchanan is an IT Support Engineer with 15 years of hands-on experience delivering practical technical support and infrastructure solutions across retail, contact centre, and managed services environments. Based in Paisley, Scotland, he currently supports SecuriGroup while progressing through a Graduate Apprenticeship in AI and Data Science at GCU to expand into software development and data-driven tooling. His background includes junior infrastructure engineering at QCMD and an apprenticeship that covered Windows support, networking and Cisco-focused cybersecurity, giving him a solid foundation in both user-facing support and core networking. Known for persistent problem-solving and logical thinking, Scott brings a team-oriented mindset to challenging incidents and system improvements. He combines day-to-day operational reliability with a clear appetite for continuous learning and practical experimentation in AI and data technologies.
15 years of coding experience
4 years of employment as a software developer
Higher National Diploma, Higher National Diploma at Denny High School