Summary
Scott Leither is an experienced IT leader with a decade in technical support and team management, currently serving as IT Support Desk Manager at Blattner after rising through progressive support and supervisory roles at Marco Technologies. He combines hands-on Level II troubleshooting across Microsoft Server, virtualization, Citrix, storage and networking with people leadership—hiring, training, and mentoring technicians to deliver high client satisfaction and efficient processes. His background includes frontline helpdesk coordination, account management, and on-call duty experience, giving him a pragmatic understanding of both technical escalation and client-facing service. Self-taught since the mid-90s and certified through Microsoft programs, Scott blends formal certifications with practical problem-solving and a C++ interest shown on GitHub, reflecting a continual curiosity beyond day-to-day operations. An understated strength is his ability to translate technical complexity into operational improvements that preserve profitability and improve user experience.
10 years of coding experience
9 years of employment as a software developer
On my own Computer technology, On my own Computer technology at Self Taught
MCP MCDST SDP MCTS MCTIP Microsoft Certifications, MCP MCDST SDP MCTS MCTIP Microsoft Certifications at PC-Pro Schools
High School Diploma Generals Graphic Designs and Accounting, High School Diploma Generals Graphic Designs and Accounting at Apollo High School
English