Scott Miller
Software Engineering Lead at DigitalOcean
United States
Summary
🤩
Rockstar🎓
Top SchoolScott Miller is a software engineering leader and founder with 11+ years delivering product and platform solutions, currently leading the DigitalOcean Marketplace engineering team. He founded Helpy, an open-source/on-prem customer support platform with over 500,000 installs, and continues to contribute backend improvements to its admin and ticketing UI. Scott blends product-minded leadership—having driven major conversion and revenue gains at Vivint and built partner commerce experiences at Overstock—with hands-on engineering across Ruby/Rails stacks. Known for shipping pragmatic, secure systems for private deployments, he pairs startup founder grit with enterprise delivery experience and a knack for squeezing big impact from focused engineering efforts.
11 years of coding experience
10 years of employment as a software developer
B.S. Business Administration Marketing Communications, B.S. Business Administration Marketing Communications at University of VermontHigh School, High School at Westford Academy
English, French, Russian
Stackoverflow
2,298reputation
205kreached
25answers
11questions
Github Skills (15)
rails10
api10
back-end-development10
apidoc10
ruby-on-rails10
database9
database-api9
databases9
sql-server6
caching6
ajax6
ajax-form6
database-design6
mongomapper6
ruby6
Programming languages (9)
Github contributions (5)
helpyio/helpy
Apr 2015 - Oct 2021
Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:38 releases, 2581 commits, 1389 PRs in 6 years 7 months
Contributions summary:Scott appears to be making modifications to the helpdesk application's backend, specifically adding functionality to the admin interface. The user is focused on integrating features like a help button, disabling admin elements based on feature enablement, adding a group scoping feature and improving the ticket UI. They appear to be modifying layout files (ERB), controllers, models, and possibly associated API interactions.
integratedsupport-ticketsforumemailknowledge-base
scott/helpy
Jun 2016 - Oct 2020
[THIS IS NOT MASTER] Helpy is a modern, "mobile-first" helpdesk application built in Ruby. Features include multi-lingual knowledgebase, community discussions and private tickets integrated with email.
Contributions:96 commits, 1 PR, 271 pushes in 4 years 5 months
ruby-on-railsintegratedrailsemailmaster
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