Scott O
Senior Service Engineer PRSS at Microsoft
Kirkland, Washington, United States
Summary
👤
Senior🎓
Top SchoolScott O is a Senior Service Engineer with over a decade at Microsoft specializing in production-critical support, troubleshooting, and service reliability for internal and external high-profile systems. He combines deep hands-on experience with Windows Server, SQL, IIS, and Thales/nCipher HSMs with a proven track record driving improvements between Engineering, Business Ops, and support teams. Adept in both Agile and Waterfall environments, he’s influenced feature and process decisions by weighing supportability, stability, and security. Known as a pragmatic problem-solver under pressure, he has led complex migrations and incident responses while also contributing to documentation quality workflows in popular Microsoft Docs repositories. Based in Kirkland, WA, Scott brings rare institutional knowledge of activation and security services alongside a continual curiosity for content and tooling improvements.
9 years of coding experience
17 years of employment as a software developer
Studies | Running Start, Math and Science, Studies | Running Start, Math and Science at Seattle Central College
Github Skills (7)
content-management-system10
acr10
content-management10
documentation9
configuration-management8
styles8
git6
Programming languages (4)
Github contributions (5)
MicrosoftDocs/dynamics365smb-devitpro-pb
Mar 2018 - Jan 2023
Welcome to the repository for partner-focused content for Microsoft Dynamics 365 Business Central! It also provides a way for you to actively contribute to the current Business Central content.
Role in this project:
Technical Writer / Documentation Specialist
Technical Writer / Documentation SpecialistContributions:5 reviews, 8776 commits, 415 PRs in 4 years 11 months
Contributions summary:Scott's commits primarily involve modifying the `.acrolinx-config.edn` file, which suggests a focus on content configuration and potentially documentation or style guide enforcement. These changes are related to Acrolinx, a tool used for content quality assurance. The commits adjust settings for allowed branch names and filenames, and update the Acrolinx check settings, suggesting a role in managing and refining content guidelines within the repository. The user is modifying the allowed filenames and adding guidance profiles.
dynamics-365-business-centralpowerplatformcdsbusiness-centralpower-platform
SusanneWindfeldPedersen/microsoft-graph-docs
Jun 2019 - Mar 2023
Documentation for the Microsoft Graph REST API
Contributions:31 pushes, 2 branches in 3 years 8 months
apirestmicrosoft-graphgraphmicrosoft
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.