Supportability Program Manager - Azure Virtual Machines at Microsoft
Redmond, Washington, United States
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Summary
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Rockstar
Scott Roberts is a seasoned supportability and engineering leader with nine years at Microsoft focused on enabling customers to move to the cloud and reducing operational support costs for complex hybrid Exchange scenarios. As Supportability Program Manager for Azure VMs and previously as a senior engineer and test lead for Exchange and Office 365, he has repeatedly architected diagnostic tooling and deployment platforms that cut minutes-per-incident and accelerate resolution across cross-team boundaries. He excels at rallying distributed teams and embedding validation into release pipelines to prevent regressions and lower long-term risk, often delivering solutions that let other teams keep shipping uninterrupted. Known for a "no one gets left behind" mentality, Scott blends hands-on technical design with pragmatic program management to create win-win outcomes for customers and engineering stakeholders. Based in Redmond, he brings deep institutional knowledge of Exchange, hybrid tooling, and support workflows that few outside the product teams possess.
Contributions:4 pushes, 2 branches in 1 year 11 months
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