Scotty Harris
Customer Quality Manager at Extreme Networks
Rochester, New Hampshire, United States
Summary
👤
Senior🎓
Top SchoolScotty Harris is a seasoned IT leader and Customer Quality Manager with 11+ years of experience driving service reliability, product quality, and customer success across networking and unified communications. Known for turning technical troubleshooting into strategic outcomes, he has led initiatives that recovered millions in revenue, reduced returns, and expanded customer footprints through network redesign and failure analysis. Comfortable both onsite and at the executive table, he blends deep diagnostic expertise in switching, routing, wireless and VoIP with a talent for building high-performance support teams and sustainable processes. Based in Rochester, NH, Scotty pairs a pragmatic, operations-first mindset with a commitment to transparency and continuous improvement, and brings an unusual background in communications and education that informs his clear customer-facing communication style.
11 years of coding experience
24 years of employment as a software developer
Communications, Communications, Communications, Communications at New England School of Broadcasting
Stackoverflow
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Github Skills (3)
oculus7
nes7
react1
Programming languages (1)
Github contributions (5)
UserAbility/metroid
Jan 2017 - Jul 2017
Contributions:63 commits, 63 pushes, 3 branches in 6 months
riftnesunityoculusrebuilt
UserAbility/scottharrisportfolio
Jan 2015 - Jan 2020
Contributions:4 PRs, 251 pushes, 3 branches in 5 years 1 month
react
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