Sean Sandoval is a customer education and enablement leader with 15+ years of experience designing training programs, scaling customer success teams, and driving product adoption across startups and SaaS businesses. As Senior Manager of Professional Education Services at GitLab, he blends instructional design with hands-on DevOps and backend experience—contributing to well-known open-source GitLab projects around gitlab-shell, Omnibus, and core CI/CD features. He has a proven track record launching Rivet University and the Certent Learning Center, increasing eLearning adoption and cutting support cases while boosting training revenue and satisfaction scores. Comfortable presenting to C-level stakeholders or teaching global teams, he leverages finance and project management grounding to translate complex compliance and product topics into usable learning pathways. Not obvious from his title: he actively contributes code and configuration fixes to large open-source repos, giving him practical insight into the developer workflows he trains. He is based in the Denver area and focuses on using education as a strategic lever for retention, efficiency, and product-led growth.
15 years of coding experience
10 years of employment as a software developer
Project Management, Project Management at Colorado State University
Bachelor of Science, Finance and Accounting, Bachelor of Science, Finance and Accounting at University of Colorado
GitLab CE Mirror | Please open new issues in our issue tracker on GitLab.com
Role in this project:
Back-end Developer & DevOps Engineer
Contributions:4101 commits in 3 years 6 months
Contributions summary:Sean contributed to core application features, including managing metrics, handling API configurations, and implementing new features with CI/CD. They were responsible for various tasks, from code changes to setting up the review application environment. The contributions demonstrate experience with build pipelines, Kubernetes, and backend-development in a Rails and Ruby on Rails environment, focusing on code changes and integrating GitLab features.
Replacement for gitolite. This repo is a mirror of https://gitlab.com/gitlab-org/gitlab-shell/
Role in this project:
Back-end & DevOps Engineer
Contributions:35 commits in 4 years 8 months
Contributions summary:Sean's primary contributions involved modifying the `gitlab-shell` project, specifically related to custom hooks, configurable directories, and Git operations. The user made changes to allow configuration of custom hook directories, allowing for hooks to be placed in locations other than the default, and also added a timeout option for `push_branches` command. Furthermore, the user updated Gitaly-related dependencies. The user also made updates related to the API calls to GitLab.
gitoliteshellreplacementgitlab
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Sean Sandoval - Senior Manager, Professional Education Services