Summary
Sebastiaan De Man is a Digital Conversation Specialist with nine years of experience designing conversational experiences and channel strategies from chat and messaging to voice, bots and social at Salesforce. He combines a user-centered approach to conversation design with practical solutioning, envisioning bot personas and customer journeys that companies actually deploy. Based in Utrecht, he thrives on listening to customers and cross-functional teams to uncover subtle needs that shape engaging, scalable digital dialogues. Known for building "fun stuff" both conceptually and technically, he brings a blend of creativity and commercial pragmatism to every project.
9 years of coding experience
Dutch, German, English