Sebastian聽Bello
Professional Services Consultant & TAM at PagerDuty
Santiago, Santiago Metropolitan Region, Chile
Summary
馃懁
Senior馃帗
Top SchoolSebastian Bello is a bilingual Professional Services Consultant and Technical Account Manager with eight years of focused experience in post-sales, customer success, and DevOps support across SaaS and telecommunications environments. Based in Santiago, he has worked at PagerDuty, Rundeck, and Oracle, helping complex clients deploy resilient incident response and automation solutions while consistently exceeding KPIs for customer satisfaction and problem resolution. He combines hands-on technical troubleshooting of hardware and software with structured problem-solving methodologies and process improvement, having led data-driven projects that improved operational procedures. Comfortable both onsite and remotely, he excels at translating technical details into actionable outcomes for customers and internal teams. An early background in acoustic engineering and long tenure in technical support give him an unusual blend of analytic precision and customer empathy that informs his consultative approach.
8 years of coding experience
17 years of employment as a software developer
Incompleto, Bachelor of Science in Engineering, Incompleto, Bachelor of Science in Engineering at Pontificia Universidad Cat贸lica de ChileSound and Acoustics Engineering, Bachelor of Science in Engineering, Sound and Acoustics Engineering, Bachelor of Science in Engineering at Universidad Tecnol贸gica Vicente P茅rez Rosales, Santiago
Spanish, English
Github Skills (22)
rundeck10
maintenance10
operation10
audit10
java10
runbook10
documentation10
sre10
tosca9
snmp9
scheduler9
devops9
ansible9
automation9
orchestration8
Programming languages (3)
Github contributions (5)
sebastianbello/test_scm_rundeck
Jul 2018 - Mar 2023
Contributions:54 pushes, 2 branches, 1 issue in 4 years 9 months
sebastianbello/docs
Jan 2019 - Jan 2021
Rundeck documentation
Contributions:5 pushes, 1 comment in 2 years
rundeck
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