Sebastián H

Head Of Americas, Customer Lifecycle Management At Hashicorp at IBM

United States
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Summary

🤩
Rockstar
🎓
Top School
Sebastián H is a results-driven customer lifecycle and SaaS leader who currently runs the Americas Customer Lifecycle Management at HashiCorp, overseeing $500M ARR and a 60+ strong organization of Solution Architects, TAMs and CSMs. He has a consistent track record of building high-performing teams and monetizable customer programs—scaling OneTrust’s global Customer Success to $500M ARR with >95% GRR and launching a $20M Premier subscription, and creating an 80-person Value Architecture function at Celonis that drove $15–20M in bookings. Equally comfortable with strategy and hands-on execution, he’s led digital and data transformations as a C-suite operator at Haya Real Estate and advised CxOs at Salesforce and Oracle. Technically grounded with a Computer Science degree and active contributions to AWS security/infrastructure tooling (Pacu and CloudGoat), he bridges product, security, and customer value in complex cloud environments. Fluent in English, Spanish and French and armed with executive education from IESE, IMD and MIT, he combines global scale experience with a builder’s mentality focused on adoption, consumption and advocacy.
code7 years of coding experience
job11 years of employment as a software developer
bookExecutive MBA Business Finance Marketing Entrepreneurship, Executive MBA Business Finance Marketing Entrepreneurship at IESE Business School
bookEngineer Computer Science, Engineer Computer Science at Universidad Pontificia Comillas
bookExecutive Master in Finance Finance, Executive Master in Finance Finance at IE Business School
bookHigh Performance Leadership Leadership, High Performance Leadership Leadership at IMD
bookBusiness Process Design for Strategic Management Business Administration and Management General, Business Process Design for Strategic Management Business Administration and Management General at Massachusetts Institute of Technology
languagesEnglish, French, Spanish
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Github Skills (24)

penetration-testing10
amazon-ecs10
python10
cloud-computing10
terraform10
security10
terraformer10
aws10
aws-ecs10
api-gateway9
go9
regular-expression9
docker8
network-security-groups8
lambdas8

Programming languages (8)

HCLPowerShellJavaC++ShellJavaScriptGoPython

Github contributions (5)

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RhinoSecurityLabs/cloudgoat

Apr 2020 - Jul 2021

CloudGoat is Rhino Security Labs' "Vulnerable by Design" AWS deployment tool
Role in this project:
userCloud Engineer / Infrastructure Engineer
Contributions:74 commits, 11 PRs, 17 pushes in 1 year 3 months
Contributions summary:Sebastián primarily focused on developing and deploying the "ecs_efs_attack" scenario within the CloudGoat environment. Their work involved setting up and configuring an ECS cluster, including the creation of EC2 instances, security groups, and EFS storage. The user implemented a webserver, added a lambda function, and configured cloudwatch triggers, and addressed naming and permission issues. This work was centered on the Amazon Web Services cloud environment.
vulnerableaws-deploymentdeploymentsecuritydeployment-tool
RhinoSecurityLabs/pacu

Apr 2020 - Apr 2021

The AWS exploitation framework, designed for testing the security of Amazon Web Services environments.
Role in this project:
userSecurity Engineer
Contributions:9 reviews, 11 commits, 22 PRs in 11 months
Contributions summary:Sebastián primarily focused on enhancing the security capabilities of the AWS exploitation framework, Pacu. Their contributions include adding functionality to scan code for secrets within Lambda functions and EC2 user data, enabling tag filtering for selective user data downloads, and adding an API Gateway enumeration module. They also addressed bugs, updated output formatting, and refactored existing code to improve overall module functionality.
pythonsecurityamazontestingpenetration-testing
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Sebastián H - Head Of Americas, Customer Lifecycle Management At Hashicorp at IBM