Technical Support Engineer Developer Support, Tier 2 at Canto
Berlin, Germany
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Summary
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Senior
🎓
Top School
Sebastian-h Picklum is a seasoned product and engineering leader with 23 years of experience shaping product strategy, R&D and developer support across digital media platforms. Based in Berlin, he progressed through roles from technical partner management and product leadership to Director-level product and R&D roles at Canto and movingimage, and now applies that deep product expertise in Tier 2 developer support. He blends product management, engineering management and product marketing with strong agile practice, enabling cross-functional teams to turn vision into extensible, production-ready solutions. Known for pairing hands-on technical troubleshooting with strategic roadmapping, he moves comfortably between customer-facing support and long-term product strategy. Outside work he brings uncommon discipline and focus from passions as a pilot and scuba diver, traits that show in his methodical approach to complex technical problems.
22 years of coding experience
14 years of employment as a software developer
University of Adelaide
Diplom-Betriebswirt (FH) Wirtschaft, Diplom-Betriebswirt (FH) Wirtschaft at FH Münster
An alternative app for controlling NuX Mighty Plug and Mighty Air.
Contributions:2 PRs, 1 push in 1 day
controllingairmightyplugnux
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Sebastian-h Picklum - Technical Support Engineer Developer Support, Tier 2 at Canto