Technical Support Engineer Tier 2 at CGS (Computer Generated Solutions)
Constanța, Romania
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Summary
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Senior
Sebastian Iuga is a Technical Support Engineer Tier 2 with 11 years of experience, currently helping enterprise clients deploy and troubleshoot Okta Identity & Access Management solutions from Constanța, Romania. He combines deep practical knowledge of AD, SSO, SAML, WS-Fed, HRIS integrations and cloud apps like O365, Workday, Salesforce and Splunk with hands-on use of tools such as Wireshark, Postman and Fiddler to resolve complex integration issues. Known for owning customer problems end-to-end, he bridges technical and non-technical stakeholders and collaborates with engineering to document and escalate product issues. Outside of work he pursues broad intellectual interests—philosophy, reading and social learning—which inform his methodical, critical-thinking approach to problem solving. Colleagues describe him as someone who willingly deepens skills and prefers elegant, sometimes playfully complicated solutions.
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Sebastian Iuga - Technical Support Engineer Tier 2 at CGS (Computer Generated Solutions)