Sebastian Roming is a seasoned customer support engineering leader with 14 years of experience building and scaling developer-facing support at cloud and enterprise software companies. Currently Manager of Customer Support Engineering at Vercel, he progressed through senior and staff Customer Success Engineer roles, combining hands-on software engineering instincts with people leadership. Based in Dunningen, Germany, he brings practical cloud application development experience from Schwäbische Werkzeugmaschinen and a background in IT administration and support leadership. A long-time technology evangelist and community builder, he has led the Google Developer Group Black Forest since 2010 and is passionate about creating software for over two decades. His blend of technical depth, community engagement, and operational experience helps bridge product, engineering, and customer success to drive measurable outcomes.
14 years of coding experience
14 years of employment as a software developer
Wirtschaftsinformatik, Wirtschaftsinformatik at Fernuniversität Hagen
Contributions:1 review, 65 commits, 36 PRs in 2 years 2 months
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Sebastian Roming - Manager, Customer Support Engineering at Vercel