Summary
Selorm Kpade is a results-driven operations and customer-experience leader with nearly two decades of cross-functional experience driving revenue, process efficiency, and strategic partnerships across telecom, consumer electronics, and aviation. He has led regional sales and account teams, managed complex programs for global clients like Microsoft and Huawei, and built and scaled field and invoicing operations that consistently met SLAs and revenue targets. A proven project coordinator and people manager, Selorm has overseen teams of up to 89 staff, handled tier-2 escalations, and created governance and training frameworks that improved delivery and audit readiness. He also founded an experiential marketing agency, giving him entrepreneurial instincts and a knack for event-driven brand activation that complements his corporate expertise. Based in Atlanta, he brings a strategic mindset and continuous-improvement focus to his current role at Delta while still asking, "What's left to conquer?"—a hint at his ambition to tackle complex operational challenges.
9 years of coding experience
5 years of employment as a software developer
Master of Arts - MA Public Relations, Master of Arts - MA Public Relations at UNIVERSITY OF MEDIA, ARTS AND COMMUNICATION
Master of Business Administration (MBA) Marketing Management, Master of Business Administration (MBA) Marketing Management at Wisconsin International University College, Ghana
Professional Diploma in Marketing Marketing, Professional Diploma in Marketing Marketing at University of Professional Studies, Accra
SSCE Business Administration (Accounting Option), SSCE Business Administration (Accounting Option) at Mawuli School
French, English