Summary
Sera Smith is a Program Manager with over a decade of experience delivering large-scale, cross-functional programs across product, security, and risk domains at leading tech companies. She has a strong technical program management background from Microsoft, where she led data and AI safety initiatives, drove a 33% reduction in delivery timelines, and helped shape predictive analytics and fraud detection products. Sera pairs deep analytical rigor—root cause investigations and large data set analysis—with practical execution skills to mitigate risk and improve product quality and user safety at scale. Her early work in transactional risk at Amazon and multilingual investigations gives her a rare operational perspective on fraud patterns and algorithmic improvements. Comfortable influencing executives and aligning Product, Engineering, Legal, and Global Ops, she thrives in ambiguous, high-pressure environments. Trained in full-stack Python development and holding a BA in Criminal Psychology and Mathematics, she combines technical fluency with behavioral insight to tackle complex socio-technical problems.
9 years of coding experience
2 years of employment as a software developer
BA Criminal Psychology | Mathematics | Classical Japanese, BA Criminal Psychology | Mathematics | Classical Japanese at University of Washington
Advanced Software Development in Full-Stack Python Computer Software Engineering, Advanced Software Development in Full-Stack Python Computer Software Engineering at Code Fellows