Serdar Soysal is a Principal Content Publishing Manager at Microsoft with nine years in content leadership and over two decades of technical experience spanning messaging administration, technical account management, and UX writing. He leads and develops teams of technical writers for SharePoint and Office documentation, combining content strategy with hands-on DevOps and backend scripting expertise. His background as an Exchange architect and technical account manager for major financial customers gives him uncommon operational and customer-facing depth for a publishing leader. Serdar enjoys challenging and coaching people to create measurable growth experiences, and he actively improves content quality through tooling—evidenced by contributions to the high-profile MicrosoftDocs/OfficeDocs-SharePoint repo, including Acrolinx configuration and build automation. Based in Redmond, he blends rigorous CS training from Boğaziçi and Istanbul Technical University with practical engineering instincts to bridge docs, UX, and platform reliability.
8 years of coding experience
4 years of employment as a software developer
MS, Computer Science, Computer Networking, MS, Computer Science, Computer Networking at Istanbul Technical University
BS, Computer Science, BS, Computer Science at Boğaziçi University
SharePoint Server, SharePoint Online, and OneDrive for Business documentation
Role in this project:
Technical Writer & DevOps Engineer
Contributions:99 commits, 20 PRs, 20 pushes in 5 years 3 months
Contributions summary:Serdar's contributions primarily involve modifying and updating documentation and configuration files within the repository. This includes adjusting Acrolinx configuration for content quality scoring, as well as altering the build process configurations. Furthermore, the user has updated PowerShell scripts for processing site mailboxes, demonstrating some back-end server expertise. Overall, the work focuses on content validation, build processes, and backend system configurations.
Contributions:1 PR, 15 pushes, 2 branches in 2 months
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Serdar Soysal - Principal Content Publishing Manager at Microsoft