Summary
Serena Song is a QC Group Leader with 14 years of experience in cosmetics and pharmaceuticals, combining hands-on analytical lab work with GMP-driven quality leadership. She oversees day-to-day QC operations, trains staff, aligns internal SOPs with customer requirements, and authors stability, compatibility, and label claim reports. Her background as a metrology associate and QA/coordination roles means she brings deep calibration, mapping, and cross-departmental project coordination skills that improve reliability and regulatory readiness. Known for meticulous attention to detail and pragmatic problem-solving, she routinely implements continuous improvement initiatives that close procedural gaps and accelerate time-to-market. Based in Port Coquitlam, she balances technical rigor with practical laboratory know-how—from TEM and immunoassays to HPLC/GC calibration—while also being an “adorable mom” who keeps teams focused and organized.
14 years of coding experience
1 year of employment as a software developer
Bachelor of Technology, Biotechnology, Bachelor of Technology, Biotechnology at McMaster University
English, Chinese, French