Summary
Sergey Morozov is a Middle QA Engineer with 12 years of experience, currently managing three projects at Ростелеком Информационные Технологии where he leads functional, integration, regression and acceptance testing for web and mobile products. He combines hands-on manual testing expertise with test management (Zephyr), Jira-driven defect workflows, basic SQL and tooling like Postman, Charles and DevTools to ensure reliable releases and smooth customer demonstrations. Prior roles leading e-commerce and non-voice support teams highlight his strength in building processes, automating routine work and improving service quality across cross-functional teams. Fluent in Russian with intermediate English, Sergey is proactive about specification refinement and documentation in Confluence, and is open to relocation for new opportunities. An often-overlooked asset is his background in large-scale contact center operations, which gives him practical insight into user-facing failure modes and operational readiness.
12 years of coding experience
5 years of employment as a software developer
Bachelor's degree, INFORMATION TECHNOLOGY AND CONTROL, Bachelor's degree, INFORMATION TECHNOLOGY AND CONTROL at Saint-Petersburg State Institute of Technology