Sergi Cervelló
Support Engineer at Elastic
Waimanalo, Hawaii, United States
Summary
🤩
Rockstar🎓
Top SchoolSergi Cervelló is a Support Engineer with six years of experience bridging applied electronics and customer-facing technical support, currently helping customers at Elastic from his base in Waimanalo, Hawaii. Trained as an electronics engineer with specialization in industrial automatics and hands-on HNC coursework in electrical and electronic engineering, he brings a hardware-aware perspective to software and systems issues. His background includes service, application and sales engineering for test and ICT vendors, giving him depth in root-cause analysis across complex equipment and software stacks. Sergi emphasizes attitude and working smarter, applying curiosity and a science-minded approach—especially for sustainable, "green" tech solutions. Comfortable with both field service and remote troubleshooting, he combines practical repair experience (including aircraft maintenance apprenticeship) with enterprise IT support practices. Colleagues know him for steady problem ownership, clear escalation discipline, and a knack for making technical interactions pleasant and productive.
6 years of coding experience
7 years of employment as a software developer
HNC in electrical and electronic engineering, Electrical, Electronic and Communications Engineering Technology/Technician, HNC in electrical and electronic engineering, Electrical, Electronic and Communications Engineering Technology/Technician at Glyndwr UniversityFinal Project, Final Project at Warsaw University of TechnologyUPC Universitat Politècnica de Catalunya
Spanish, Catalan, English, Italian
Github Skills (20)
search-engine10
opensearch10
kibana10
java10
restful10
elasticsearch10
elastic10
visualizations10
observability9
strongly-typed7
nest7
client-library7
logstash6
elasticsearch-net5
filebeat4
Programming languages (5)
Github contributions (5)
Sergi-GC/hello-world
Oct 2019 - Oct 2019
Mi first repository
Contributions:2 PRs, 3 pushes, 3 branches in 1 day
ansible-collectionsfirst-repositoryflatbuffers
elastic/elasticsearch
Jul 2023 - Apr 2024
Free and Open Source, Distributed, RESTful Search Engine
Contributions:1 review, 1 comment in 8 months
restfulsearch-engineopensearchelasticsearchjava
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