Sergio Diniz

Service Delivery Senior Manager & Process Advisor at ATM iT Tecnologia

São Paulo, Brazil
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Summary

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Senior
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Top School
Sergio Diniz is a seasoned IT leader and service delivery senior manager based in São Paulo with over 25 years in technology and more than a decade in senior delivery roles, specializing in large-scale IT operations, organizational change and process-driven transformations. He has led teams of 60+ across projects spanning ERP consolidations, SAP rollouts, cloud migrations (AWS/Azure), ITIL/DevOps adoption and Infrastructure as Code engagements for major clients like Bradesco, Fleury, Raízen and TIM Brasil. Known for bridging business and IT, Sergio combines strategic budgeting and operating model design with hands-on program delivery—delivering measurable paybacks through process improvements and ERP consolidations. He frequently embeds organizational change management into delivery models to reduce disruption and accelerate adoption, a skill honed on complex transitions such as Walmart’s system separations. Comfortable in both consultancy and in-house leadership, he pairs MBA-level IT management training with practical experience across LATAM manufacturing and services environments. A pragmatic change agent, he often focuses on knowledge mapping and role transitions to ensure teams are ready for future-state operating models.
code11 years of coding experience
job22 years of employment as a software developer
bookFédération Internationale de l'Art Photographique
bookGestão de Mudanças Organizacionais Gestão de Empresas, Gestão de Mudanças Organizacionais Gestão de Empresas at Dynamica Consultoria
bookCOMPETÊNCIAS PROFISSIONAIS EMOCIONAIS E TECNOLÓGICAS PARA TEMPOS DE MUDANÇA Auto-Aperfeiçoamento, COMPETÊNCIAS PROFISSIONAIS EMOCIONAIS E TECNOLÓGICAS PARA TEMPOS DE MUDANÇA Auto-Aperfeiçoamento at Pontifícia Universidade Católica do Rio Grande do Sul
bookGestão Ágil - SCRUM Gestão de Projetos, Gestão Ágil - SCRUM Gestão de Projetos at Udemy
bookAtualização Design Thinking Canvas e Lean Startup, Atualização Design Thinking Canvas e Lean Startup at Fundação Vanzolini
bookBachelor Business Administration with IT, Bachelor Business Administration with IT at Universidade Paulista
languagesEnglish, Spanish, Portuguese, mobility to travel / move
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Github Skills (40)

mongoose9
que9
mongoosejs8
expressjs7
voc7
brasil7
backend7
react-library7
mongodb6
react6
nodejs6
mean5
semantic5
component-library5
javascript4

Programming languages (3)

JavaJavaScriptRuby

Github contributions (5)

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SergioDiniz/ADS_AppChatIonic

Nov 2015 - Jul 2022

Contributions:1 push, 1 branch in 6 years 8 months
Contributions:24 pushes, 1 branch in 7 years 3 months
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Sergio Diniz - Service Delivery Senior Manager & Process Advisor at ATM iT Tecnologia