Azure Synapse Analytics Technical Advisor at Microsoft
São Paulo, Brazil
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Summary
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Senior
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Sergio Fonseca is an Azure Synapse Analytics Technical Advisor with nine years focused on SQL Server and cloud data platform support, currently based in São Paulo. At Microsoft he progressed from Premier Field Engineer to technical advisor, specializing in Azure Synapse, Azure SQL DB, Fabric Data Warehouse and connectivity troubleshooting. He leads vendor management, case triage and SLA-driven queue operations while mentoring teams and authoring internal troubleshooting guides and public connectivity tools like the Azure Synapse Connectivity Checker. Sergio’s background in hands-on SQL Server internals, performance tuning and proactive engagements with large financial and public sector customers informs a pragmatic, customer-first approach to incident escalation and root-cause analysis. Fluent in network-level diagnostics (Wireshark/DNS/Azure AD) and automation with PowerShell, he blends deep database expertise with cloud networking savvy. Known for reducing backlogs and improving CX through structured case review and care calls, he pairs technical depth with operational leadership.
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Sergio Fonseca - Azure Synapse Analytics Technical Advisor at Microsoft