Summary
Sergio Nortes is a Data Scientist based in Gijón, Spain, with over 14 years of cross-functional experience in Customer Experience, Quality, and R&D and nine years focused in data roles. He specializes in linking customer experience insights to operational and financial KPIs using statistics, machine learning, and clear data visualization. Proficient with R, Python, SQL, SAS and major BI tools (Power BI, Tableau, Google Data Studio), he turns complex data into actionable dashboards and models. Currently at TotalEnergies, he applies analytical rigor to drive business impact in large-scale environments. A lifelong learner and technology enthusiast, he shares side projects and deeper explorations on his blog, revealing a practical curiosity beyond day-to-day analytics.
9 years of coding experience