Summary
Sérgio Silva is a Principal Software Engineer with 11+ years of experience leading cross-functional teams to deliver customer-focused cloud software, most recently driving activation and GenAI features for Dynamics 365 Customer Insights at Microsoft. He combines hands-on technical depth—from core platform work at OutSystems to building 30+ connectors at Microsoft—with a people-first management style that prioritizes coaching, growth, and engineer happiness. Known for challenging the status quo, he emphasizes quality, efficiency, and measurable customer impact while shepherding end-to-end delivery from planning to execution. Based in Zurich and educated with an MSc in Computer Science from Universidade Nova de Lisboa, he balances enterprise-scale engineering with a knack for embedding LLM-powered experiences into product workflows. A servant leader and empathetic listener, he repeatedly seeks the precise opportunities that accelerate team capability and product adoption.
11 years of coding experience
12 years of employment as a software developer
MSc Computer Science, MSc Computer Science at Universidade Nova de Lisboa
Portuguese, English