Sergiu Barbus
Inflight Customer Experience Coordinator
Cluj-Napoca, Romania
Summary
👤
Senior🎓
Top SchoolSergiu Barbus is an experienced inflight customer experience leader with 13 years at Wizz Air, currently coordinating in-flight customer experience and training programs while still flying as a senior cabin attendant. He blends frontline passenger service, ground-based coaching, and instructional skills rooted in his background as an English teaching assistant and a master's in Business Administration. Based in Cluj-Napoca, he pairs a teacher’s mindset with practical operations know-how to improve service processes, team performance, and passenger satisfaction. Outside aviation he pursues coding, design and videogames, bringing a creative, problem-solving perspective to customer experience initiatives that often yields unconventional yet effective solutions.
13 years of coding experience
Universitatea Babeș-Bolyai din Cluj-Napoca
English, Norwegian, Spanish, Romanian, French, Italian
Github Skills (4)
php3
symfony-bundle2
symfony2
api1
Programming languages (1)
Github contributions (5)
danvbe/e-Localuri
Dec 2012 - Feb 2013
Contributions:50 commits in 1 month
phpsymfony-bundlesymfony2symfonyrestaurant
danvbe/QTSymfony
May 2019 - May 2019
Contributions:13 pushes, 1 branch in 4 days
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