Help Desk Technician III at General Dynamics Information Technology
San Antonio, Texas, United States
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Summary
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Seth Lopez is an experienced IT and cybersecurity professional with 12 years of hands-on experience supporting Department of Defense and healthcare environments, currently serving as a Help Desk Technician III at General Dynamics Information Technology. Holding a B.B.A. in Cybersecurity & Information Systems and an active TS/SCI clearance, he brings deep familiarity with enterprise infrastructure, ACAS and HBSS cybersecurity tooling, and disciplined operational practices. His career path—from Air Force cybersecurity internships through desktop support and commercial IT roles—demonstrates consistent progression and reliability in high-stakes settings. Seth pairs technical troubleshooting and client-facing support with process-minded work (estimating and operations) honed outside traditional IT roles, showing an ability to translate technical needs into organized, auditable procedures. Based in San Antonio, he combines military-grade security awareness with practical help-desk excellence, making him adept at keeping complex, mission-critical systems running.
11 years of coding experience
1 year of employment as a software developer
Associate of Arts - AA, General Studies, Associate of Arts - AA, General Studies at Southwest Texas Junior College
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Seth Lopez - Help Desk Technician III at General Dynamics Information Technology