Sethe Mbow
Technical Support Help Desk at NC DHHS ( Department of Health and Human Services North Carolina )
Raleigh, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolSethe Mbow is an experienced technical support professional with 11 years in IT, currently providing front-line help desk support for NC DHHS in Raleigh, North Carolina. He brings a solid academic foundation with a bachelor's in Computer Information Systems from Saint Augustine’s University and an associate degree in liberal arts from Essex County College. His background includes roles as an IT analyst at HCL Technologies and a computer technical specialist at Cellarise, giving him cross-industry exposure and practical troubleshooting skills. Sethe is skilled at resolving complex user- and system-level issues, supporting public-sector operations, and adapting to changing environments such as contract transitions and relocations. Known for steady service delivery in mission-driven organizations, he combines technical knowledge with clear communication and customer-focused problem solving. Outside of work, his multilingual education in Manhattan suggests an ability to engage diverse teams and communities.
11 years of coding experience
Bachelor’s Degree, Computer Information Systems, Bachelor’s Degree, Computer Information Systems at Saint Augustine’s UniversityAssociate’s Degree, Liberal Arts and Sciences, General Studies and Humanities, Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities at Essex County CollegeALLC American Language, Manhattan New York
English, French, Wolof
Github Skills (25)
gulp10
npm9
ellipsis9
react-component9
nodejs9
cli9
package-manager8
tooltip8
reactjs-components8
sendgrid8
dance8
javascript8
authorisation8
atlassian7
loopback7
Programming languages (2)
Github contributions (5)
Cellarise/generator-cpm-product
Apr 2015 - Nov 2018
Contributions:40 pushes, 10 branches, 10 tags in 3 years 7 months
Cellarise/gulp-async-func-runner
Sep 2014 - Aug 2015
Contributions:26 commits, 29 pushes, 7 branches in 11 months
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