Summary
Sha Nia is a customer service professional based in Kingston, Jamaica, with a decade of hands-on experience in client-facing roles across retail and communications. Currently a Customer Service Representative at Advantage Communications and previously serving as a pump attendant at Texaco, she combines frontline operational know-how with strong interpersonal skills to resolve issues and enhance customer satisfaction. Trained in Health Care Administration at Distinction College, she brings an organized, service-oriented mindset and an ability to navigate regulated environments. Outside her day job she follows Ethereum and AI trends on GitHub, signaling an interest in emerging tech that complements her practical customer-first approach. This blend of steady service experience and curiosity about decentralized and intelligent systems makes her adaptable to roles that intersect people, process, and technology.
10 years of coding experience
Health/Health Care Administration/Management, N/A, Health/Health Care Administration/Management, N/A at Distinction college