Summary
Shadrack Mbuvi is an Information Technology Executive based in Nairobi with three years of hands-on experience administering servers, networks, and endpoint protection in fast-paced CX and BPO environments. He has managed Active Directory, WSUS, file servers, SCCM, DLP and CrowdStrike deployments while maintaining asset inventories, backups and document management systems to ensure data integrity and rapid recovery. Known for pragmatic troubleshooting, he resolves TCP/IP and hardware issues quickly and has driven projects like migrating users to domain and rolling out cloud-based antivirus across the organization. His background in customer-facing roles and early IT internships gives him a strong user-centric approach to support and operations, improving end-user experience and response times. Trained in Information Technology at DeKUT and in full-stack software engineering at Holberton School, he blends systems administration with development-minded problem solving. Comfortable operating at the intersection of infrastructure, security and support, he thrives on turning operational complexity into reliable, auditable systems.
3 years of coding experience
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY (DeKUT)
Kenya Certificate of Secondary Education, Kenya Certificate of Secondary Education at Kitondo Secondary School
Full Stack Software Engineering Course, Computer Software Engineering, Full Stack Software Engineering Course, Computer Software Engineering at Holberton School