Shafiqul Haque
IT Help Desk Tech II at CONMED Corporation
Smyrna, Georgia, United States
Summary
👤
Senior🎓
Top SchoolShafiqul Haque is an IT support specialist with 11 years of hands-on experience resolving hardware and software incidents across Windows, macOS, iOS and mixed corporate environments. Currently an IT Help Desk Tech II at CONMED, he has a proven track record of meeting SLA targets, owning tickets through ServiceNow, and creating user-facing documentation that reduces repeat requests. His background includes coordinating projects and providing international support for NGOs, where he balanced technical troubleshooting with system security, backups, and device provisioning. With an MS in Information Technology and a bachelor’s in Computational Science, he combines formal training with practical field experience. Outside of help desk duties he codes in Java and is open to relocation, reflecting curiosity for software development and new challenges. Colleagues describe him as a pragmatic problem-solver who turns recurring support pain points into durable processes.
11 years of coding experience
Master of Science - MS Information Technology, Master of Science - MS Information Technology at University of the CumberlandsBachelor's Degree Computational Science, Bachelor's Degree Computational Science at United International University
Github Skills (3)
java5
javascript5
erp3
Programming languages (2)
Github contributions (5)
shafiqulhaque/shafiqulhaque.github.io
Apr 2022 - May 2022
Contributions:49 pushes, 1 branch in 28 days
shafiqulhaque/mshaque.github.io
May 2022 - May 2022
Contributions:14 pushes, 1 branch in 1 day
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